⚪OKX KYC Expert

Fix OKX KYC Verification

OKX verification stuck or rejected? OKX (formerly OKEx) has three verification levels with different requirements. Our AI shows you exactly what went wrong.

Fix My OKX KYC Why Was I Rejected?

✅ 170K+ OKX users helped✅ 93% pass rate✅ 100% free

🔍 OKX-Specific Issues

Why OKX Rejected Your KYC

OKX has Level 1, 2, and 3 verification — here's why users fail:

📊

Level Confusion

Level 1: Basic info only. Level 2: ID + facial scan. Level 3: Proof of address. Many users upload wrong docs for their level.

💡 Pro tip: Most users need Level 2 for crypto withdrawals — check before uploading

🎥

Video Selfie Issues

OKX requires a video selfie where you turn your head. Bad lighting, moving too fast, or unstable internet causes failures. The system is very sensitive.

💡 Pro tip: Use strong WiFi, face a window, move your head SLOWLY

🔄

OKEx Migration Issues

If you had an OKEx account before the rebrand to OKX, your old verification may not have transferred. You might need to re-verify completely.

💡 Pro tip: Check your verification status even if you verified on OKEx before

🌍

Regional Restrictions

OKX doesn't operate in the US, UK, and several other countries. Users from restricted regions get auto-rejected regardless of document quality.

💡 Pro tip: Check OKX's supported countries before attempting verification

How FixKYC Helps You Pass OKX Verification

1

Upload Your Rejected Document

Use the same image that OKX rejected

2

Get Instant AI Analysis

We check 20+ factors that cause OKX KYC failures

3

Fix & Resubmit

Follow our tips and pass OKX verification

😫 Tried Everything? Still Failing?

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🚨 Common Messages

OKX Verification Error Messages

Seen one of these? Here's what they mean:

Face scan failed

Video Selfie Issue

Lighting or movement problem. Face a window, move slower during scan.

Document unclear

Image Quality Issue

Photo is blurry or has glare. Retake with even lighting, no flash.

Identity mismatch

Face Doesn't Match ID

Your video selfie doesn't match your ID photo. Remove accessories.

Not available

Region Not Supported

OKX doesn't serve your country. US/UK residents cannot use OKX.

❓ FAQ

OKX KYC Questions

🔢 What's the difference between OKX verification levels?

Level 1: Basic — deposit only. Level 2: ID + face scan — unlocks trading and withdrawals. Level 3: Proof of address — higher limits. Most traders need Level 2.

⏱️ How long does OKX verification take?

Level 2 usually takes 10-60 minutes for AI verification. Manual review (if flagged) can take 1-3 days. Level 3 with proof of address often requires manual review.

🇺🇸 Can US or UK residents use OKX?

No. OKX doesn't serve US or UK residents due to regulatory restrictions. Consider Coinbase, Kraken, or Binance US for compliant alternatives.

📱 Should I use OKX app or website?

Use the mobile app. OKX's video selfie verification works better with phone cameras than webcams. The app also has better camera controls.

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