Fix Your KYCPrivacy Policy
Your privacy is our top priority. Here's exactly how we protect your data.
Last Updated: January 2025 • Effective: January 1, 2025
📋 Table of Contents
Our Privacy Commitment
At Fix Your KYC, we understand that you're trusting us with some of your most sensitive personal information — your identity documents. We take this responsibility extremely seriously.
🔒 Our Promise: We will NEVER sell your data, share your documents with third parties, or use your information for advertising. Your documents exist on our servers only long enough to analyze them, then they're permanently deleted.
This Privacy Policy explains in plain language what data we collect, why we collect it, how we protect it, and what rights you have over your information.
Data We Collect
We collect only what's absolutely necessary to provide our service:
1. Uploaded Documents
- What: The identity document images you upload for analysis (passport, ID card, driver's license photos)
- Why: To analyze image quality and provide recommendations
- How Long: Automatically your data is never stored
- Processing: Fully automated — no human ever views your documents
2. Technical Data
- Browser Type: To ensure our service works correctly on your device
- Device Type: To optimize the experience for mobile or desktop
- Anonymous Usage Statistics: Page views, feature usage (no personal identifiers)
3. Contact Information (Only If You Contact Us)
- Email Address: Only if you email us or submit a contact form
- Message Content: Your questions or feedback
Data We DON'T Collect
We believe in data minimization. Here's what we explicitly do NOT collect:
❌ Names from Documents
We don't extract or store names
❌ ID Numbers
No passport or license numbers
❌ Birth Dates
No personal dates extracted
❌ Addresses
No location data collected
❌ Payment Information
Service is 100% free
❌ Biometric Data
No facial recognition storage
❌ Social Media Profiles
No social tracking
❌ Location Data
No GPS or IP geolocation
How We Use Your Data
Your uploaded documents are used for one purpose only:
- Image Quality Analysis: Checking resolution, clarity, lighting, and focus
- Edge Detection: Verifying all document corners are visible
- Glare Detection: Identifying reflections that might cause rejection
- Face Detection: Confirming a face is present and visible (not stored)
- Providing Recommendations: Generating tips to improve your photo
🤖 Fully Automated: Our AI processes your document entirely automatically. No human employee ever sees, reviews, or has access to your uploaded documents.
How We Protect Your Data
We employ multiple layers of security to protect your information:
- 256-bit SSL/TLS Encryption: All data is encrypted in transit using the same encryption standard used by banks
- AES-256 Encryption at Rest: Documents are encrypted while stored on our servers
- Isolated Processing: Each document is processed in an isolated environment
- No Persistent Storage: Documents exist in memory only during analysis
- Automatic Deletion: All uploads are permanently your data is never stored
- Zero-Knowledge Architecture: Our system is designed so we cannot read your documents even if we wanted to
- Regular Security Audits: Third-party security assessments conducted quarterly
Data Retention Timeline
We keep your data for the minimum time necessary:
Upload (0 minutes)
Document received, encrypted, and queued for analysis
Analysis (0-30 seconds)
AI processes document in isolated environment
Results Delivered (30 seconds)
You receive your analysis results
Automatic Deletion (never stored)
Document permanently deleted from all systems — no backups retained
Your Rights
You have complete control over your data:
- Right to Access: Request a copy of any data we have about you
- Right to Deletion: Request immediate deletion of your data
- Right to Rectification: Correct any inaccurate information
- Right to Portability: Receive your data in a standard format
- Right to Object: Object to any processing of your data
- Right to Withdraw Consent: Withdraw consent at any time
To exercise any of these rights, contact us at: privacy@fixkyc.com
GDPR Compliance (EU Users)
For users in the European Union, we comply fully with the General Data Protection Regulation:
- Legal Basis: We process data based on your explicit consent when you upload a document
- Data Protection Officer: Contact our DPO at dpo@fixkyc.com
- Cross-Border Transfers: If data is transferred outside the EU, we use Standard Contractual Clauses
- Supervisory Authority: You have the right to lodge a complaint with your local data protection authority
CCPA Compliance (California)
California residents have additional rights under the California Consumer Privacy Act:
- Right to Know: What personal information we collect and how it's used
- Right to Delete: Request deletion of your personal information
- Right to Opt-Out: We don't sell personal information, so this doesn't apply
- Non-Discrimination: We won't discriminate against you for exercising your rights
Contact Us
If you have any questions about this Privacy Policy or our data practices:
📧 Privacy Questions
privacy@fixkyc.com
🛡️ Data Protection Officer
dpo@fixkyc.com
💬 General Support
support@fixkyc.com.com
🐛 Security Issues
security@fixkyc.com