Terms of Service

1. Acceptance of Terms

By accessing or using Fix Your KYC ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Service.

These Terms constitute a legally binding agreement between you and Fix Your KYC. By uploading any document or using any feature of the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms.

2. Service Description

Fix Your KYC provides a free AI-powered document analysis tool designed to help users prepare identity documents for KYC (Know Your Customer) verification on third-party platforms.

What We Do:

• Analyze the technical quality of uploaded document images (resolution, lighting, clarity, etc.)
• Detect potential issues that might cause rejection (blur, glare, cropped edges)
• Provide recommendations to improve document photos
• Offer educational resources about KYC requirements

What We Don't Do:

• We do NOT verify the authenticity or validity of documents
• We do NOT submit documents to any third-party platform on your behalf
• We do NOT guarantee approval on any platform
• We do NOT create, forge, or alter documents in any way
• We do NOT provide legal, financial, or professional advice

3. Eligibility

To use the Service, you must:

• Be at least 18 years of age
• Have the legal capacity to enter into a binding agreement
• Not be prohibited from using the Service under applicable laws
• Be the rightful owner or authorized holder of any documents you upload

4. Acceptable Use

You agree to use the Service only for its intended purpose and in compliance with all applicable laws. Acceptable use includes:

5. Prohibited Activities

You are strictly prohibited from:

• Document Fraud: Uploading forged, altered, or counterfeit documents
• Identity Theft: Using documents belonging to someone else without authorization
• Illegal Activities: Using the Service to facilitate any illegal purpose
• System Abuse: Attempting to hack, reverse-engineer, or interfere with our systems
• Automated Access: Using bots, scrapers, or automated tools without permission
• Commercial Exploitation: Reselling, sublicensing, or commercializing the Service
• Malicious Uploads: Uploading malware, viruses, or harmful content
• Circumvention: Attempting to bypass security measures or access restrictions

6. Document Handling

When you upload documents to our Service:

• Encryption: All documents are encrypted using 256-bit SSL/TLS in transit and AES-256 at rest
• Processing: Documents are analyzed by automated AI systems only — no human views your documents
• Storage: Documents are stored only temporarily and are automatically your data is never stored
• No Extraction: We do not extract, store, or log personal information from your documents
• No Sharing: Your documents are never shared with third parties

For complete details, please review our Privacy Policy.

7. No Guarantee of Results

This is extremely important to understand:

Our AI analysis is designed to identify common issues that may cause rejection, but:

• Third-party platforms may have additional requirements we cannot detect
• Platform requirements may change without notice
• Manual review processes may have different criteria
• Factors beyond document quality may affect verification outcomes

8. Intellectual Property

All content, features, and functionality of the Service, including but not limited to:

• Software, code, and algorithms
• Website design and user interface
• Logos, trademarks, and branding
• Documentation and educational content

Are owned by Fix Your KYC and are protected by international copyright, trademark, and other intellectual property laws. You are granted a limited, non-exclusive license to use the Service for its intended purpose only.

9. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• IMPLIED WARRANTIES OF MERCHANTABILITY
• FITNESS FOR A PARTICULAR PURPOSE
• NON-INFRINGEMENT
• ACCURACY, RELIABILITY, OR COMPLETENESS

We do not warrant that the Service will be uninterrupted, error-free, secure, or free of viruses or other harmful components.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, FIX YOUR KYC SHALL NOT BE LIABLE FOR:

• Any indirect, incidental, special, consequential, or punitive damages
• Lost profits, revenue, or data
• Business interruption
• Failed KYC verification on any platform
• Actions taken by third-party platforms

Our total liability shall not exceed the amount you paid for the Service (which is $0, as our Service is free).

11. Indemnification

You agree to indemnify, defend, and hold harmless Fix Your KYC and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising from:

• Your use or misuse of the Service
• Your violation of these Terms
• Your violation of any applicable laws
• Your infringement of any third-party rights

12. Modifications to Terms

We reserve the right to modify these Terms at any time. When we make changes:

• We will update the "Last Updated" date at the top of these Terms
• For material changes, we will provide notice on our website
• Continued use of the Service after changes constitutes acceptance

13. Termination

We may terminate or suspend your access to the Service immediately, without prior notice, for any reason, including if you breach these Terms. Upon termination:

• Your right to use the Service ceases immediately
• All provisions that should survive termination will survive (disclaimers, limitation of liability, indemnification, governing law)

14. Governing Law

These Terms shall be governed by and construed in accordance with applicable international law, without regard to conflicts of law principles. Any disputes arising from these Terms shall be resolved through binding arbitration, unless prohibited by law.

15. Contact Information

If you have questions about these Terms, please contact us: