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KYC Error
Face Not Matching
Understanding and fixing this common KYC rejection
⚠️ What This Error Means
The facial recognition system could not match your selfie to your ID photo. This can happen due to glasses, lighting, or appearance changes.
✅ How to Fix It
Remove glasses and hats. Use even lighting on your face (face a window). Look directly at the camera. Try to match your expression to your ID photo.
Let Us Help You Fix This
Try our free AI analysis first, or let our experts fix it for you.